What battery does my digital probe thermometer use?

It uses 1 LR44 or A76 1.5V Coin Cell battery.

How do I replace the battery in my digital probe thermometer?

Remove the single screw on the back of the device, and twist off the cover. Remove and replace then reassemble.

Why is my digital probe thermometer not turning on?

The battery is low – replace the battery. If this does not work call DeltaTrak Technical Support for assistance.

I believe my calibration is off – How can I check and/or adjust it?

It can be verified using crushed ice and water. If it has an “Cal” button it must be calibrated at “ice point” using the calibration procedure.

My 110xx probe thermometer only auto-calibrates to 31.8°F. Why doesn’t it calibrate to exactly 32.0°F?

The auto calibration function does not change the calibration if the thermometer is only off by ±.1°C (±.2°F). After calibrating the thermometer Auto Cal checks the reading and if it is not more than .3°C (.5°F) off from 0.0°C (32.0°F) calibration point then it returns to normal mode. This means that the thermometer is calibrated as close as it can be with Auto-Cal. ±.2°F is very accurate.

How do I use the Auto-Cal function to calibrate my 110xx probe thermometer?

Follow the steps below:

1. Fill a cup with crushed ice and then add water – mix thoroughly.
2. Turn on the thermometer and set for C or F scale.
3. Rotate pocket clip (if applicable) to expose “CAL” button.
4. Place probe tip in center of cup making sure tip is fully submerged but not in contact with the cup surface. Stir for a minimum of 30 seconds.
5. While keeping probe tip completely submerged, press and hold “CAL” button for 2 seconds until “CAL” appears on the LCD display, then release.
6. After Calibration is complete, the display automatically returns to normal operation mode.

Why does my 110xx Auto-Cal Probe Thermometer shows an error during calibration and what can I do?

1. If “Err 1” appears on the LCD display, first reading is greater than 35.6°F (2°C). To clear, shut off thermometer and start again.
2. If “Err 2” appears on the LCD display, the average reading was outside the +/- 0.54°F (0.3°C) tolerance range. To clear, shut off the thermometer and start again.

What digital probe thermometer would I use for cooking thinner products like grilled meats?

The 11063 needle tip thermometer has the fastest response time and greatest accuracy when inserted only 1” into a product.

Can I calibrate my digital probe thermometer at other temperatures other than ice point (0.0°C, 32°F)?

All digital probe thermometers with “Cal” button must be calibrated at ice point and can only be verified at other temperatures.

My digital probe thermometer does not have an “Auto-Cal” button – how can I calibrate it?

It can be calibrated or verified using crushed ice and water unless you have a certified reference standard to calibrate at other temperatures. The center screw on the back of the thermometer must be removed and the unit calibration is adjusted using a very small jeweler’s screwdriver.

My digital probe thermometer is showing “—.-”, 888.8, shows a faded display, is locked at a temperature, the temperature is way off or will not turn off?

Try removing the battery and putting it back in to reset the thermometer. Also try replacing the battery. If this fails call DeltaTrak Technical Support for assistance.

Are your thermometers HACCP compliant?

Our thermometers are tools to assist you with HACCP compliance for monitoring critical control points within a properly developed HACCP plan. They meet requirements of the US FDA Food Code 2017. There is no official HACCP certification for thermometers and other equipment, it is the businesses which handle food that must be HACCP compliant.

What is HACCP compliance?

HACCP Compliance applies to businesses involved with any and every aspect of food handling. Facilities and companies should be certified as HACCP compliant. This certification recognizes that a food business has developed, documented and implemented systems and procedures in accordance with the seven principals of HACCP. Each business will have their own plan based on their specific operation. Certification is given by an external third party authority which has knowledge and skills required to assess the HACCP plan, and perform an on-site audit to determine that the plan is being properly implemented and followed within the facility.
HACCP Principles & Application Guidelines
Seven HACCP Principles

Is the Lollipop thermometer the right product for measuring thin product like grilled meats.

For thinner products it is better to use a 11063 Digital Probe thermometer or Thermocouple with a needle type probe.

Why is my Lollipop thermometer not turning on?

The battery is low – replace the battery. If this does not work call DeltaTrak Technical Support for assistance.

How deep in the product should I insert the probe for greatest accuracy.

Insertion of at least 3” is recommended for greatest accuracy. The probe can be inserted less but the response time takes longer, more accuracy will be as the depth decreases. The type of material being measured – semisolids and liquids give a faster response time and will be more accurate. Also stirred or circulating fluids work the best. Generally, the greater the difference between the air temperature and the product being tested – the slower the response time and less accurate measurement. Deeper probe depth can help with this.

What battery does my digital probe thermometer use?

It uses 1 LR44 or A76 1.5V Coin Cell battery.

How do I replace the battery in my 11036 Lollipop thermometer?

Remove the 4 screws on the back, pull back cover off (newer models have smaller battery cover with 2 screws). Remove battery and replace then reassemble.

How do I replace the battery in my 11050 Lollipop thermometer?

Use a coin inserted in the slot on the back of the thermometer to turn the battery cover. Replace the battery and battery cover and tighten the battery cover.

My lollipop thermometer won’t turn off. What can I do?

Try removing the battery and replacing it to reset the thermometer.

I believe my calibration is off – how can I check and/or adjust it?

It can be verified using crushed ice and water. If it has an ‘Cal” button it must be calibrated at “ice point” using the calibration procedure.

Can I calibrate my “auto-cal” Lollipop probe thermometer at other temperatures other than ice point (0.0°C, 32°F)?

All Lollipop thermometers with “Cal” button must be calibrated at ice point and can only be verified at other temperatures.

My 11036 Lollipop thermometer does not have a “Cal” button – how can I calibrate it?

It must be calibrated with crushed ice and water unless you have a certified reference standard to calibrate at other temperatures. The center screw on the back of the thermometer must be removed and the unit calibration is adjusted using a very small jeweler’s screwdriver.

My Lollipop thermometer is showing “—.-”, 888.8, shows a faded display, is locked at a temperature, the temperature is way off or will not turn off?

Try removing the battery and putting it back in to reset the thermometer. Also try replacing the battery. If this fails call DeltaTrak Technical Support for assistance.

My Lollipop thermometer has moisture inside – can I fix it?

Once water is inside the unit it is unlikely that it will continue working. Even if it dries out the calibration may be affected or corrosion may form inside.

Is 10 seconds long enough for my Lollipop thermometer to get accurate readings?

No. Most cycles are 30 sec or you could run it 2 times for the test.

My Lollipop thermometer always displays the same reading?

The Min or Max reading is showing. Push the Min/Max button until they do not show.

What materials are the exposed parts of the Lollipop thermometer made of?

The case is Polycarbonate ABS Plastic and the probe is 4.13” Stainless Steel.

Are your thermometers HACCP compliant?

Our thermometers are tools to assist you with HACCP compliance for monitoring critical control points within a properly developed HACCP plan. They meet requirements of the US FDA Food Code 2017. There is no official HACCP certification for thermometers and other equipment, it is the businesses which handle food that must be HACCP compliant.

What is HACCP compliance?

HACCP Compliance applies to businesses involved with any and every aspect of food handling. Facilities and companies should be certified as HACCP compliant. This certification recognizes that a food business has developed, documented and implemented systems and procedures in accordance with the seven principals of HACCP. Each business will have their own plan based on their specific operation. Certification is given by an external third party authority which has knowledge and skills required to assess the HACCP plan, and perform an on-site audit to determine that the plan is being properly implemented and followed within the facility.
HACCP Principles & Application Guidelines
Seven HACCP Principles

Can I calibrate my 12207 Min/Max Alarm Digital Thermometer?

No. The product is not user-calibratable. The external probe can have the calibration verified at 0.0°C using crushed ice and water.

Why is the temperature not changing on my thermometer or the display is flashing?

The thermometer is in “Min/Max” or ”Alarm Set” mode. If the display is flashing press the “Alarm Set“ button until it stops flashing. If “Min” or “Max” is showing press the “Min/Max” button until neither show. It should now display the temperature.

Can I calibrate my 12213 or 12215 Certified Alarm Thermometer?

No. The product is not user-calibratable but comes with a NIST traceable Certificate of Calibration good for 1 year from the date of purchase.

Can I verify the calibration on my 12213, 12215 glycol bottle thermometers myself?

It is possible but without a circulating ice water bath it is difficult to maintain the stable temperature long enough due to the slower response time of the glycol bottle. In cases where the accuracy is in question it can be tested following the DeltaTrak approved procedure. It is better to purchase a new unit with a Certificate of Calibration if the product was purchased more than 1 year ago.

Should I send in my 12213 or 12215 Certified Alarm Thermometer for calibration each year?

No. It is better to purchase a new thermometer with a Certificate of Calibration and full year warranty for about the same cost as a calibration.

After 30 minutes of putting the glycol bottle from my 12213 or 12215 Certified Alarm Thermometer in my refrigerator is the temperature reading still above the actual refrigerator temperature?

The glycol bottle is designed for slower thermal response time so the temperature readings do not spike up when the door is opened and warm air enters. It can take an hour or 2 before the glycol in the bottle reaches the same temperature as the air in the refrigerator.

The temperature is reading way off on my 12213 or 12215 Certified Alarm Thermometer when the glycol bottle is in the refrigerator or freezer?

The thermometer is set to “In” (12213) or “Int” (12215) Internal Sensor and should be set to “Out” (12213) or “Ext” (12215) – the external sensor in the glycol bottle. Press the “Int/Ext” button until the display reads “Out” or “Ext”.

The alarm is not working on my thermometer?

Either the alarm is turned-off or the external sensor temperature is within the set alarm limits in the thermometer. Press the “Alarm Set” and verify the alarms are correct. Press the “Alarm Set” button until the display shows “AL” in the lower left corner.

Will the alarm settings work for the Internal Sensor also?

No. The alarms are only for the External Sensor.

What battery does my 12207 or 12213 digital thermometers use?

1 AAA 1.5 Volt battery.

What battery does my 12215 Certified Alarm Thermometer use?

1 CR2032 1.5 Volt Coin Cell battery.

Will the alarms drain the battery if the alarm is sounding too long?

Yes. Depending on the charge of the battery if the thermometer is in alarm for many hours the battery will eventually die and the unit stop working.

If the battery dies or is removed and replaced will the settings in the thermometer remain?

No. If the battery dies or is removed the Alarm settings will be lost and must be re-programmed.

Can I calibrate my 12207/12217 Min/Max Alarm Digital Thermometer?

No. The product is not user-calibratable. The external prove can have the calibration verified at 0.0°C using crushed ice and water.

Can I calibrate my 12213,12215, or 12238 Certified Alarm Thermometer?

No. The product is not user-calibratable but comes with a NIST tracable Certificate of Calibration good for 1 year from the date of purchase.

Can I verify the calibration on my 12213, 12215, or 12238 glycol bottle thermometers myself?

It is possible but without a circulating ice water bath it is difficult to maintain the stable temperature long enough due to the slower response time of the glycol bottle. In cases where the accuracy is in question it can be tested following the DeltaTrak approved procedure. It is better to purchase a new unit with a Certificate of Calibration if the product was purchased more than 1 year ago.

Should I send in my 12213, 12215, or 12238 Certified Alarm Thermometer for calibration each year?

No. It is better to purchase a new thermometer with a Certificate of Calibration and a full year warranty for about the same cost as a calibration.

What battery does my 12217, or 12238, digital thermometer use?

1 AA 1.5 Volt battery.

I am with a blood bank and my IR thermometer shows the outside of my blood bag about 2°C higher than temperature I get with my probe type thermometer measuring the blood inside. What is causing this?

The thermometer only measures the temperature of the surface of the bag. This is OK if the bag is in the cold environment because the outside of the bag will be the same as the inside. But after a few minutes at room temperature the outside of the bag gets warmer – even though the blood inside is still cold. Mixing the blood in the bag before taking a reading will cool the outside some. The only way to prevent this is to cover the outside of the bag to insulate it from the warmer air. Then the IR temperature should be the same as the inside temperature.

Can I use the IR Thermometer to measure a screen or wire mesh?

The readings may not be accurate as the IR thermometer will be reading through the holes in the screen also. The larger the size of the mesh – the larger the error.

Can I use the IR Thermometer to measure a 2” diameter pipe?

The accuracy of the readings will be affected by the field of view. If the field of view for the IR thermometer is greater than the diameter of the pipe at that particular distance then the readings may not be accurate because the thermometer will be reading surfaces behind the pipe as well as the pipe. If you move the IR closer to the pipe until the diameter of the pipe if greater than the FOV then you will get accurate readings.

Why doesn’t the IR thermometer show the same room temperature readings as my wall thermostat?

The wall thermostat is showing the temperature where the sensor is located. If you can locate the sensor measure as close as possible to it. The IR Thermometer is measuring the surface temperature of the object you are pointing it at which may not be the same as the air temperature. If the air temperature changes objects with large masses will be slower to change. For example if the air temperature went from 32°F to 80°F after the sun came up, a rock would stay much colder than the air temperature.

Does DeltaTrak have an Infrared Thermometer that stores readings (logs data)?

Yes. The 15006 IR Thermometer can store up to 99 temperature readings.

What DeltaTrak handheld IR Thermometer has the best accuracy?

The 15006 has the best accuracy with a spec of ±1°C (1.8°F) from 0°C to 100°C (32°F to 212°F))

What DeltaTrak IR Thermometer would you use for production lines?

The 15021-15024 On-Line IR Thermometers. These models come with LCD displays and either milliamp or millivolt outputs to connect to external meters. They also come with 2 different Field of View options. One has a 33:1 ratio at all distances and the other has a crossing field of view that allows it to be only 6 mm at 200 mm. This allows it to measure a smaller diameter at that distance than any of the other models. All require an external power source.

Can I get my older 15005 IR Thermometer calibrated?

The 15005 was discontinued many years ago and the equipment to calibrate this model is no longer available. You can test the calibration using crushed ice and water. The calibration can only be verified by DeltaTrak and a Certificate of Calibration issued only if it is still in calibration specifications. If it is outside of calibration specifications after you perform the crushed ice and water test you need to purchase a newer unit such as the 15006.

What IR Thermometer is a suitable replacement for the discontinued 15005?

The model 15006 is the closest suitable replacement in specifications and operation.

What IR Thermometer is a suitable replacement for the 15002, 15003, 15030, 15031, 15028, 15029?

The 15036 is the closest suitable replacement in specifications and operation.

Can I get my 15002 or 15002 calibrated?

The 15002 and 15003 can be calibrated and certified for the normal fee. They require a 2 point calibration at 25°C and 363°C. These points are required to make the thermometer accurate throughout its range.

What does “Field of View” mean and how does it affect my readings.

“Field of View” is the area of a surface being measured by an IR Thermometer as a given distance. For example an IR with a field of View of 15:1 will read a 1” diameter area at a distance of 15”. A 30:1 IR would read a 1” diameter area at 30”. This ratio is proportional at greater distances also.

This affects your reading if you are trying to measure an object smaller than your Field of View – the IR Thermometer will read temperatures behind the object also and get false or inaccurate readings.

What can I do if my 15036 or 15006 IR Thermometer is not reading accurately?

Try the following advice

1. Check to see if the scale is correct – °C or °F.
2. Make sure the temperature scale setting on the unit is set correctly. Check the emissivity setting (if applicable) Dark (.95) for most applications Bright (.70) for reflective metals.
3. Make sure the diameter of the area you are measuring is smaller than the “Field of View” area for the model of thermometer and distance from the measured area.
4. Allow 20 minutes for the internal thermometer temperature to stabilize to prevent thermal shock.
5. Use crushed ice and water to verify the calibration accuracy.

What Is Thermal Shock and how does it affect my readings?

An IR Thermometer goes into thermal shock when readings are taken at the same time the thermometer is changing temperature internally. i.e. If you take an IR Thermometer from a 25°C room into a 0°C cooler, the thermometer will take accurate readings for about 10 seconds then go into thermal shock. When this happens the temperature readings will go lower and be less accurate until the IR Thermometer internal temperature stabilizes at the 0°C. The best way to prevent thermal shock is to take the reading immediately or allow at least 20 min for the unit to stabilize before taking a reading. Some models are more affected by this and protective covers can be purchased for some model to reduce this effect.

What is Emissivity and how does it affect my IR Thermometer readings?

Emissivity is a measurement of the amount of infrared light that is reflected and passes through an object. IR light passing through an object and reflected by an object creates inaccurate temperature readings as they do not reflect the actual temperature. The greatest reflectors of IR are shiny metallic surfaces like stainless steel and aluminum. These have an Emissivity rating of Bright (.70). Flat black objects reflect the least amount of IR so get the most accurate readings with an Emissivity setting of Dark (.95). Some IR Thermometers have adjustable Emissivity for greater accuracy with different materials.

What does “Field of View” mean and how does it affect my readings.

“Field of View” is the area of a surface being measured by an IR Thermometer as a given distance. For example an IR with a field of View of 15:1 will read a 1” diameter area at a distance of 15”. A 30:1 IR would read a 1” diameter area at 30”. This ratio is proportional at greater distances also.

This affects your reading if you are trying to measure an object smaller than your Field of View – the IR Thermometer will read temperatures behind the object also and get false or inaccurate readings.

What battery do I use in my 15041 Gun Type IR Thermometer?

2 AAA 1.5V batteries.

What battery do I use in my ThermoTrace 15041 Gun Type IR Thermometer?

2 AAA 1.5V batteries.

What battery do I use in my ThermoTrace 15036 IR Thermometer?

2 AAA 1.5V batteries.

What battery do I use in my ThermoTrace 15006 IR Thermometer?

1 9V 6LR61 9V alkaline battery.

Why is the Laser is not showing when I take a measurement?

• The Model is not equipped with a laser.
• The Laser function is not selected.
• The battery is low and the laser is shut down automatically.

What is the shelf-life of these devices?

Model 2249X, have a shelf life of 6-months.

What is the shelf-life of these devices?

Model 2239X, have a shelf life of 12-months (1 year).